At Gift a Tour, we aim to maintain transparency in our refund rules. Please read this policy carefully before making a purchase.

 

1. GENERAL REFUND POLICY 

  • All gift card purchases are final and non-refundable. 
  • Once issued, gift cards cannot be returned, exchanged, or cancelled.

 

2. VALIDITY OF GIFT CARDS 

  • Gift cards are valid for 1 year from the date of purchase. 
  • Expired cards cannot be reactivated or refunded.

 

3. TOUR CANCELLATIONS 

  • If a booked tour is cancelled by the customer or the travel agent, any refund (if applicable) will be strictly as per the partner travel agent’s refund policy. 
  • The gift card value will not be refunded under any circumstances.

 

4. NON-REFUNDABLE CIRCUMSTANCES 

No refund will be provided in the following cases: 

  • Change of mind by the customer. 
  • Incorrect details provided at the time of booking. 
  • No-show at the starting point of the tour. 
  • Force majeure situations (natural calamities, strikes, political unrest, travel restrictions, pandemics).

 

5. FORCE MAJEURE 

In unavoidable circumstances such as natural disasters, strikes, travel restrictions, or pandemics, any refund will depend solely on the partner travel agent’s discretion.

 

6. CONTACT FOR REFUND QUERIES 

For refund-related queries, please contact: 

Email: info@giftatour.in 

Phone: 98660 54447

 

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